Ting Tong Thai is a well-loved and highly regarded Thai restaurant located in Essex. While the restaurant had created an exceptional reputation through word-of-mouth recommendations and positive reviews, Ting Tong Thai recognised the need to harness the power of social media to further establish its brand and connect with a wider audience.

Ting Tong Thai faced the challenge of upgrading their social media presence, which had the potential to reach a broader customer base and amplify their already excellent reputation.

Our agency collaborated with Ting Tong Thai to develop a strategy that would meet their objectives and transform their social media presence. Our approach included:

Content Creation: We visited the restaurant to capture high-quality images and videos of their dishes and the restaurant's ambiance. These visuals were designed to highlight the vibrancy and deliciousness of their food.
Social Media Management: We took on the responsibility of managing their social media accounts on a daily basis. This included crafting engaging posts, responding to comments and messages, and monitoring the online presence.

Engagement Strategy: We devised an engagement strategy that encouraged interactions with their audience. This included responding to comments, running polls, and sharing stories that resonated with their followers.

Online Competition: We organised and hosted Ting Tong Thai's first online competition, which aimed to increase user engagement and visibility on the platform. The competition was strategically designed to drive participation and create buzz around the restaurant.

Our collaboration with Ting Tong Thai has delivered impressive results. The restaurant's engagement levels have surged, with more likes, comments, and shares on their posts, fostering a strong online community. The online competition we organised not only boosted engagement but also generated user-generated content, amplifying the restaurant's online visibility. Most importantly, Ting Tong Thai reported an increase in foot traffic to their restaurant, underscoring the direct connection between their enhanced online presence and tangible business success.